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SHIPPING POLICY

Thank you for choosing BnB Premium Hair Extensions! We strive to ensure that your shopping experience with us is seamless and enjoyable. Please take a moment to review our shipping policy

 

Processing Time:

  • Orders are typically processed and shipped within 5-9 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.

  • PLEASE MAKE HAIR APPOINTMENTS ONCE YOU ALREADY RECEIVED YOUR PACKAGE

  • WE ARE NOT RESPONSIBLE IF YOU HAIR ARRIVES AFTER YOUR APPOINTMENT

  • THIS DOES NOT WARRANT A REFUND

 

Shipping Methods:

  • Parcels are shipped USPS Priority

  • We do not offer expedited shipping

 

Domestic Shipping (within [Your Country]):

  • AFTER PROCESSING,Orders shipped domestically usually arrive within 1-4 business days after shipment, depending on the selected shipping method and the destination.

 

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number through our website or the respective courier's tracking portal.

 

Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or undelivered packages due to incorrect addresses provided by the customer.

 

Order Status Updates:

  • You will receive email notifications regarding your order status, including confirmation of your order, shipment tracking information, and delivery confirmation. 

  • Please allow your processing time to run its course, item may ship sooner than expected

 

Missing or Damaged Shipments:

  • In the rare event that your order is missing or arrives damaged, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

 

Holiday Shipping:

  • During peak holiday seasons, shipping carriers may experience higher volumes, leading to potential delays in delivery. We recommend placing your orders in advance to ensure timely delivery during these periods.

 

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer service team. Thank you for choosing BnB Premium Hair Extensions for your beauty needs!

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ORDERS NOT RECEIVED:

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BNB is not responsible for orders shipped to the address provided by the purchaser and marked as delivered by the postal service. All orders come with $50 insurance (USPS) . In the event that you do not have possession of your delivered item, please inform us and open a claim with the shipping carrier - we will open a claim as well. If the claim is awarded in our favor, the insured amount can be provided to you as a refund or a credit towards your next order.

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RETURND/EXCHNAGE: 

Due to the nature of the product, we do not accept returns or exchanges of hair. Please be sure if the length ans texture you would like to purchase before checking out.

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